In autumn, the Education Executive Agency (Dienst Uitvoering Onderwijs) (DUO) is going to open temporary service centers on Aruba, Curaçao and Bonaire in order to provide information services to prospective and former students. DUO is also going to organize information sessions and offer tailor-made support. Residents of the Leeward Islands will have the opportunity to consult a DUO staff member via chat and video conferencing.

Service centres 

DUO is going to open a temporary service center on Aruba and Curaçao from the 1^st to the 26^th of November. Prospective and former students will be able to access the service center without having to make an appointment for answers to all their questions about study financing and the repayment of their student debt. The temporary service centre on Bonaire is going to be open from the 29^th of November up to and including the 10^th of December. Residents of the Leeward Islands will have the opportunity to consult a DUO staff member via chat and video conferencing.

Information 

During their visit to the Caribbean area, DUO staff members will also hold information sessions for prospective and former students who are about to start repaying their student debt. Anyone who cannot attend one of these meetings can register for a webinar, which will have the same topics.

Tailor-made support

DUO is keen to help prevent former students getting into financial difficulties. For that reason, former students with payment arrears with DUO will be given a final opportunity to avoid a collection agency being called in. Some of them have received a payment arrangement proposal. Others will receive an invitation from DUO to meet with a staff member in order to find a tailor-made solution.

More information

More information about the locations and opening hours of the temporary service centers and the times of the information meetings can be found at duo.nl/bezoekantillen.