Airlift

KLM Loses Law Suit over Travel Agent Commissions Suriname

A KLM Boeing 777 arriving on Bonaire. Photo: Harald Linkels

Paramaribo- Despite the severe crisis in the aviation sector, KLM must continue to pay a 6 percent commission in Suriname on the sale of the airline’s tickets by travel agency Does Travel Service in Suriname.

This was decided by the Court in Paramaribo. The news was confirmed by lawyer Sheraaz Boedhoe of the Association of Surinamese Travel Agents (ASRA).

All airlines operating in Suriname are obliged to pay a 6 percent commission on the airline tickets sold by travel agencies. This is stated in a State Decree from 2007.

Due to the major financial problems that KLM is facing due to the corona crisis, the aviation company stopped paying those commissions in July. Both Does Travel Service and the Association of Surinamese Travel Agents (ASRA) disagreed, and took KLM to Court.

After the verdicht, KLM has written ASRA, saying it would reverse the July decision not to pay any more commission.

Maturity

Boedhoe is pleased with KLM’s response. “KLM has now shown a bit of maturity by doing what we had been asking for months, namely simply pay the commission again. The company has to realize that the many years of cooperation must be cherished”, said Boedhoe.

Source: ANP


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